Privacy policy

Who we are

ThinkTribal Limited (company number 12116434, registered in England and Wales) is the data controller for personal information collected through this website. Registered address: AvenueHQ, 10-12 East Parade, Leeds, LS1 2BH.

Your consent

By using our website, you agree to this Privacy Policy and how we handle your information.

What we collect

We collect personal information only when you choose to share it, such as:

• Your name, email, phone number, or company details if you contact us or register for an account.
• Any information you include in messages or attachments you send us.

We make it clear at the time why we ask for your details.

How we use your information

We use your information to:

• Run, improve, and personalise our website
• Understand how people use our site
• Develop new features and services
• Communicate with you for customer support, updates, or marketing
• Send emails
• Prevent fraud

Log files

Like most websites, we collect log files for security and analysis. These may include:

• Your IP address
• Browser type
• Internet provider
• Pages visited
• Date and time of your visit

This information doesn't personally identify you and helps us manage and improve the site.

Cookies and analytics

We use a small number of cookies to:

• Remember your preferences (for example, your display settings)
• Understand how the site is used, so we can improve it

To understand how the site is used we use Google Analytics 4. When you consent, it sets first-party cookies (such as _ga) and collects aggregate information - pages visited, approximate location, device and browser, and how you reached the site. This helps us measure and improve the site; it is not used to personally identify you.

Analytics cookies are only set if you accept them. On your first visit a consent banner asks you to Accept or Decline. Until you accept, Google Analytics runs in a consent-denied mode that stores no cookies. You can change your choice at any time - reopen cookie settings to grant or withdraw consent.

Third-party links

Our Privacy Policy applies only to ThinkTribal. If you follow links to other websites, please review their policies.

You can manage or disable cookies through your browser settings. Visit your browser's website for instructions.

Your rights

If you live in California (CCPA)

You can:

• Ask what personal data we hold
• Request we delete your data
• Tell us not to sell your data

If you live in the UK or EU (GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Delete your data (in certain cases)
• Restrict how we process your data
• Object to us processing your data
• Ask us to transfer your data to you or another organisation

To exercise your rights, contact us. We'll respond within one month.

Protecting children's privacy

We do not knowingly collect personal information from children under 13. If you believe a child has shared personal data with us, contact us and we'll remove it.

Policy updates

We may update this policy occasionally. We'll post any changes here. Please check back regularly.

Contact us

If you have questions about this policy or how we use your information, please contact us at info@thinktribal.com.