Fragmented regulatory data, mobile field workflows, legacy-to-cloud migration - three problems social housing faces now. We solved all three at national scale in the NHS, at NHS Digital and across NHS Trusts. The same methodology and the same people transfer directly to housing; here is the proof.
We delivered this for NHS Digital, linking fragmented national health data under tight governance. Consumer Standards C1-C4 put social housing in the same position: the evidence exists, but it is scattered, and governance has to hold up.
Every registered provider is now under Consumer Standards C1-C4 scrutiny. The Housing Ombudsman publishes hundreds of determinations a quarter; the RSH publishes its grading judgements. The data exists - but it is fragmented across systems, governance is read differently by each team, and the regulator's expectation of evidence outpaces the average board pack.
We rebuilt a desktop-only inspection system for NHS Trusts, built for frontline staff capturing data away from a desk. Housing faces the same shift now: stock-condition surveys and Awaab's Law hazard reports moving onto phones in stairwells.
Stock-condition surveys, Awaab's Law hazard reports, and routine compliance inspections are moving onto mobile on the front line. Housing officers, repairs operatives and tenancy staff need forms that work on a phone in a stairwell, not a desktop browser in the office. Most providers' legacy systems were never built for that - and both data quality and inspection coverage suffer for it.
We migrated a live national health data system to the cloud for NHS Digital, with zero disruption to services. Moving a tenant database, repairs platform or rent ledger carries the same risk: get it wrong and residents feel it.
Most housing associations run legacy management systems on ageing infrastructure, while the Consumer Standards regime expects evidence of resilience and data security, and sector data-sharing needs modern cloud-resident systems. Lift-and-shift is rarely possible - interconnected databases and dependent interfaces get in the way. Get it wrong and the cost is service disruption to tenants who have nowhere else to turn.
Whether it's regulatory reporting, mobile inspection capture, or a cloud migration, we've run it at national scale and can run it for you.