Phase 2 starts 30 November. Where does your record sit?

Someone is already assembling your risk file. ScoreView helps you see it first.

Awaab's Law Phase 2 adds seven more hazard families to the statutory clock on 30 November. ScoreView gives housing leaders an independent, source-linked view of what the public record already says about their organisation, so the board isn't finding out for the first time in the same week.

It helps boards and executive teams benchmark exposure, identify emerging risk themes and challenge internal assurance before external scrutiny does.

Book a private readout See plans & pricing

ScoreView Repairs and Maintenance insight - an 11.6% maladministration rate, six-quarter trend, outcome mix, and an AI sector-context briefing

England regulatory pressure, refreshed weekly.

Adverse Housing Ombudsman findings per 10,000 social homes, by region, the ScoreView sector map, embedded straight from the product and refreshed weekly. Sector-aggregate, no named landlords.

Explore the map

The live ScoreView sector map loads here.

Open it on scoreview.co.uk

01 / WHAT IT DOES

Full-corpus evidence, not a quarterly board slide.

Built for housing professionals doing real research, every answer is checkable against the source record.

Full-corpus, fast

Search every published determination by landlord, complaint category, outcome, remedy and date. Each record links back to the source document.

SYNTHESIS

Briefings you can verify

Generate structured briefings across filtered results, outcome patterns, complaint hotspots, remedy trends. Every briefing is stamped with the record count and corpus timestamp, so it is checkable, not a black box.

SIGNALS

Sector signals & risk profiles

Sector analytics refreshed weekly: outcome distributions, monthly trajectories, per-landlord risk scores and RSH grade context.

02 / HOW WE MEASURE

Two signals that turn the record into a decision.

Composite risk score

A single 0-100 read on exposure. Combines complaint rate, trend, severity and case volume over the last 24 months, banded as Track (0-25), Watch (26-50), Attention (51-75) and Critical (76-100). One number a board understands, with the workings underneath.

Peer velocity

Are you moving faster than your peers? The pace at which a landlord's adverse-finding rate is changing relative to peers of similar type, region and stock size. A sector-level signal, not an individual judgement, so you see a trend before it becomes a grade.

What you actually open.

Seven views, built around the rhythm of a board week.

The Monday Read

The week's headline snapshot: where you sit and what moved.

Landlord risk profile

Your organisation's risk drivers, ranked.

Peer benchmarking

How you compare against a matched cohort.

The Sector Brief

The national landscape at a glance.

Sector risk patterns

How the Regulator and Ombudsman are behaving.

Insights by theme

Focused analysis on a single concern.

The Thursday Brief

Your forward read, before the board asks.

Show me my Phase 2 position.

A one-page mapping of your own Housing Ombudsman determination history against the seven hazard families Awaab's Law Phase 2 adds on 30 November, set against your peer cohort. No login, no sales deck: a senior consultant puts it together and sends it to you.

Your own determination history, not a demo dataset
Peer cohort position, sector-aggregate benchmark
Delivered privately, ready for the board pack

03 / PRICING

Three ways to use ScoreView.

Standard covers full-corpus research and sector signals. Professional adds forecasting, alerts, exports and board-ready packs. Governance adds API access and BI integration for teams that need the data programmatically. Early Adopter pricing shown below, locked in for the term of your subscription ahead of general availability.

Standard

£150 / month

Early Adopter price. Or £1,440 / year (save 20%). Per seat. Cancel anytime.

Full-text search across all decisions
Synthesis briefings: 5 per week
Sector Signals dashboard
Landlord profiles, benchmarks & risk scores
Awaab's Law & Building Safety Act filters
Regulator grade data (RSH, LGSCO)

Get started

Take the case to your board.

Downloadable briefings to help you build the internal case for ScoreView.

PDF · 396 KB · Sector briefing

Complaints and the Regulator: the 2026 landscape

Ten pages on what the Regulator and the Ombudsman have made visible, what the published data will and will not support, and five questions for your next board meeting.

PDF · 965 KB

Benefits case for the board

The value, outcomes and business case for ScoreView, structured for a board paper.

PPTX · 64 KB

Board Lighthouse deck

A board-ready presentation walking through ScoreView's lighthouse view of sector risk, with an illustrative provider profile.